About Pace Computer Repair & Solutions (PCRS) Hello my name Todd Pace, Thank you for dropping by. This page is about my business which is Pace Computer Repair & Solutions, It is located in Cold Lake, Alberta. I founded the company on the 15 Mar 2009.
A little bit about myself and PCRS:After taking a Micro Computer Repair and Programming course at the Toronto School of Business in 1989-90. I became fascinated with computers, laptops and electronics specifically how they worked and what made them tick. My friends and co-workers would always come to me for help or advice on how to fix or trouble shoot them and finally after 20 some odd years of working on computers, laptops and other electronics, plus most of my employment in the last 20 years has dealt with computers and electronics in some way or another either by fixing, advising or just maintaining them. I started thinking about why not just do this full time.
Also after listening to friends and co-workers complain about getting computers etc. fixed by expensive computer or computer repair places and loosing them for a week or two while they got fixed. I decided that I should do this for a living since I have the qualifications and love to work on them. So I took what my friends and co-workers and I had ever complained about and based our principles of business on them.
Our Principals Of Business: Honesty, Fair Pricing, Customer Satisfaction and Being the Best at what I and we do.SoI have mandated this company to always work in favor of the Customer. Our price estimate is the price you pay or less. The customer never gets a surprise except that it wasn't as expensive or it didn't take as long as they thought it would. Going the extra mile to make sure a customer is happy is our top priority, It is what we stand for.
We know that the better our customer service and prices are for our customers the more they will tell their friends plus come back to us when they need us. Recommending our services to others by word or mouth advertising is the best way we could ever advertise. If our customers are happy and weren`t taken for a ride and satified, they will spread the word to others. Plus its not about the money (That's what they all say right!) but it's true it's not. It's about meeting new people and helping out where I can. A good customer relationship will bring in more money by bringing in more customers.
We also have started some great Community Programs so check out our Community Programs to find out more information. This our way of giving something back and trying to help others in the Community right now. More Community Programs will be comming in the near future.
But yes like any other company I am here to make money. But you can make money by being fair, honest and reasonably priced. I was always told when I was younger and first started working you can make money by charging a lot for a service(s) and have a few customers. Or you can charge a little less be excellent at what you do and be busy having a large amount of customers with a good reputation and have a respected name and still make a living.
That is why this company is called Pace Computer Repair & Solutions and not Computer World, Futureshop, or some other franchise name, because we care and will make a difference when it comes to customer satisfaction, I stake my name on it. On this note please visit the Testimonials and read what people are saying about us.But I am not stopping there, because I am so sure you are going to love our service and prices. Visit our Competitors (on the Top Menu),we have provided you a listing of all our known competitors in the area and provided you their contact information. I am also so confident in our customer service, and ability to provide quality service that I have also included my personal E-mail address and cell number on the bottom of this page so that customers can actually contact me directly if they have any problems or compaints about their quality of service. They can bet I will rectify the situation immediately. You can also email, or phone me directly if you just want to say hello or send us a little praise for doing such a good job.
Thank you for your patronage !
Todd Pace (Owner)
Pace Computer Repair & Solutions
2807 24th Ave Cold Lake, Alberta
Phone: (780) 545-8390